Delete your Bestyr account

Do it yourself in the app

You can delete your account directly in Bestyr, without contacting us:

1. Open Bestyr and sign in.
2. Go to Family → Settings.
3. Choose Leave or delete at the bottom, then Delete my account.
4. Confirm in the dialog that appears.

If you don't have a household yet, or your trial has ended, you'll find Delete my account at the bottom of the screen you see right after signing in.

Deletion happens immediately and cannot be undone. You are signed out when it is complete.

What is deleted

• Your login (email address, linked Google account or Apple ID).
• Your member profile in the household: name, colour, role and all optional fields you filled in — e.g. school, work, sizes, pocket money, allergies, medication, blood type and healthcare contact.
• Your private data in the household: gift wishes, vaccinations and the private times from a linked work calendar, if any.
• Your latest location, if you had location sharing turned on.
• Recipes you shared to the recipe bank, and the recipes you liked.
• Any API keys you created for voice assistants.

What remains — and why

Bestyr is an app for a whole household, and much of the content is created together. If other members with their own login remain in your household, they keep the household's shared content: calendar events, shopping lists, meal plans, chores, documents, photos and the chat. It belongs to the household, not to a single account — just as when someone leaves the household without deleting their account.

If you are the only member with their own login, the entire household is deleted together with your account — all content, all uploaded files and photos.

Your subscription: if you subscribed to Bestyr Premium through the App Store or Google Play, deleting your account does not cancel it — you cancel it yourself under Subscriptions in the store. A subscription paid by card on the web, however, is cancelled automatically.

If you want shared content deleted too while other members remain, ask an administrator in the household to use Delete the household permanently in the same menu, or contact us below.

Retention

The data above is deleted as soon as you confirm. Backups at our provider (Google Cloud, servers in the EU) may contain the data for a short time afterwards before being overwritten automatically. Invoice and payment records held by our payment provider Stripe are kept for as long as Swedish bookkeeping law requires (seven years) — this is a legal obligation and cannot be deleted on request.

The free month: When you create a household, we store your user ID and a check value (a so-called hash) of your email address — not the address itself — so that the free month can only be used once per person. The check value is kept even if you delete your account, since otherwise anyone could get a new free month by deleting their account and signing up again. It is deleted when we stop offering a free trial. The legal basis is our legitimate interest in preventing abuse.

Can't access the app?

Email us at info@bestyr.app from the email address the account uses, and say that you want your account deleted. We delete it within 30 days and confirm when it's done.

See also our privacy policy for your other rights under the GDPR.