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Bestyr Privacy Policy

Last updated: 8 November 2026

Who we are

Bestyr is an app for organising family life (calendar, lists, meal planning, chores and more). Bestyr is operated by Siljan Invest AB (Sweden), which is the data controller for the personal data processed in the app. Contact us at info@bestyr.app if you have questions about this policy or want to exercise any of your rights below.

What we collect

Depending on how you and your household use the app, the following may be stored:

Children's data

A child's profile is created by an adult member of the household (a parent/guardian or another responsible adult). In doing so, the adult confirms that they are the child's guardian (or have the guardian's consent) and agrees that the data entered about the child — including any health information, and location if enabled — is processed in accordance with this policy.

A child can also have their own login, if you want the child to use Bestyr on their own phone. This always happens by an adult in the household sharing the household's invite code — a child can never join on their own, because the code is required and only household members have it. An administrator can see all members and can remove any member at any time.

Children's data is never shared outside the household and is never used for marketing.

How we use the data

The data is used solely to run the app's features for you and your household — e.g. showing calendar events to the right people, suggesting meal plans, or sending a notification when someone writes in the chat. Data is not shared between households, with one exception: recipes you actively choose to share to the recipe bank (see the separate section below). We never sell data to third parties.

The morning after you create a household, we send a welcome email with a few tips on getting started, and at most a couple more tips during your first week. Every such email has a link to stop the tip emails, and they stop as soon as you click it.

The recipe bank (sharing between households)

Recipes you save in your household are private like everything else in the app — but you can actively choose to share an individual recipe to Bestyr's recipe bank on bestyr.app, where all signed-in users can browse and like recipes other families have chosen to share. It is the only place in Bestyr where data is shared between households, and it only happens when you share a specific recipe yourself — nothing is shared automatically.

A shared recipe shows its name, ingredients and instructions, the name of the person who shared it, and any dietary labels (e.g. vegetarian/gluten-free) you add. The number of likes is visible to everyone, but who liked what is not visible to other users. To remove a recipe you have shared, contact us at the email address above.

Where the data is stored

All data is stored with Google Firebase/Google Cloud, on servers in the EU.

Payments. If you subscribe to Bestyr Premium in the iPhone or Android app, the purchase is made with Apple (App Store) or Google (Google Play), under their terms and privacy policies. If you subscribe on the web, the payment is handled by Stripe. In neither case does Bestyr see or store your card details.

In addition, we use the following providers, who process data on our behalf:

Transfers outside the EU/EEA. Some of these providers — Anthropic (the AI features), SendGrid, RevenueCat and Stripe — are US companies, and data sent to them may be processed in the United States. These transfers rely on the safeguards the GDPR requires: the EU Standard Contractual Clauses and, where the provider participates, the EU–U.S. Data Privacy Framework.

The app never records audio. "Speaking" into the app uses your phone's own keyboard dictation — the text reaches the app already written, exactly as if you had typed it yourself.

AI features

Some features (e.g. categorising the shopping list, suggesting ingredients, reading recipes, or smart input in To do) send the text or image you provide to Anthropic (Claude) to generate a response. As a rule, only what you type or photograph in that specific feature is sent — never your whole calendar.

There is one exception, and we want to be clear about it: the allergy check of the week's menu includes the names of the household's members together with the allergies and medication you have entered for them, because the check cannot be done without them. The feature is optional and can be turned off under Family → Settings. The answer is an automated suggestion, not medical advice.

Support and reviews: If you contact us (e.g. at info@bestyr.app) or write a review in the App Store or on Google Play, we may use AI (Anthropic) to sort the request and draft a reply. Before the text is sent, email addresses, phone numbers, addresses and similar details are removed automatically, and your email address is never included. A reply is never sent without a person having read and approved it.

How long we keep data

Data is kept for as long as the household is active in the app. Completed to-dos are deleted automatically after 30 days.

Support requests: Emails to us and our replies are deleted automatically 90 days after the request is closed. Store reviews we have fetched in order to reply are deleted from our systems after 12 months. If you would like us to delete your request sooner, email info@bestyr.app.

The free month: When you create a household, we store your user ID and a check value (a so-called hash) of your email address — not the address itself — so that the free month can only be used once per person. The check value is kept even if you delete your account, since otherwise anyone could get a new free month by deleting their account and signing up again. It is deleted when we stop offering a free trial. The legal basis is our legitimate interest in preventing abuse.

Referrals: If a household uses another family's referral code, we store which household made the referral, when the new household paid and how much, so that the referrer can get a free month and we can follow up on the programme. The same check value as for the free month is used to make sure no one refers themselves. If a household pays on the web, we also store a check value of the card's ID at Stripe — never the card number — to detect whether the same card is used on both sides of a referral. The referrer only sees counts and status, never which families are involved. The data is deleted when either household is deleted. The legal basis is the agreement on the reward and our legitimate interest in preventing abuse.

You can delete your account at any time directly in the app under Family → Settings → Leave or delete → Delete my account. Your login, your profile and your private data are then permanently deleted. If you are the only member with their own login, the entire household is deleted with all its content, and a subscription taken out on the web is cancelled. A subscription bought through the App Store or Google Play is cancelled by you in the store. If other members remain, they keep the household's shared content. The whole process, and what is deleted and what is kept, is described at bestyr.app/delete-account — which also explains how to ask us to delete your account if you cannot access the app.

Your rights

Under the GDPR you have the right to:

Contact us at info@bestyr.app to exercise any of these rights.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with a supervisory authority — the data protection authority in the country where you live, or the Swedish Integritetsskyddsmyndigheten (IMY), where we are based.

Changes to this policy

We may update this policy if the app's features change. The date at the top of the page shows when it was last updated.